Hi , We’re writing to let you know of some tough news.As of June 21, 2023 we will no longer be shipping LMNT to your country. We don’t take this decision lightly. Delivering our product in the service of our customers is the reason we are in business. However, when our ability to deliver on our brand promise is materially compromised, we have to change course. Selling internationally has all too often been a poor experience for our customers, and become a tremendous administrative burden on our team. Each country’s laws regarding label requirements, import and customs restrictions, and taxes are nuanced, and our international customers experience 5x higher lost package rates and 3x longer delivery times than in the US. While we aren’t ruling out international markets in the future, our reentrance will come at a time when we have the infrastructure to deliver a consistent customer experience at a global scale. We appreciate the impact that this may have on those who rely on LMNT every day, and so we offerour formula here. |