Hi Everyone,
Thank you for all your emails, messages and comments of support. You should know that it made a huge difference, it helped us go through all the difficulties we found along the way. Thanks to you this campaign has been a massive success.
We continue to work to deliver the tiny number of remaining rewards to backers in remote/out-of-network areas. We found new shipping companies that are able to ship Capsule to those areas. We’ll be working with them and our backers on a case-by-case basis to finalise the details for delivering the rewards.
For any backers who completed our survey after the deadline or recently completed the survey we have your rewards on our delivery schedule and we’re in contact with you to confirm delivery address and details of the shipment.
We are also committed to offering refunds to those backers located in areas where despite of best efforts we haven’t found a feasible way to deliver their rewards.\xa0 We will be in contact with each of you to let you know the details.\xa0
We’re approaching the end of this project. We can’t thank you enough for making possible this dream of starting a company solely focused on helping the environment with products we use every day. We’re happy to report that so far we have saved 100 million litres of water and the savings continue to grow.
As always, please stay safe, for any questions or updates regarding shipping and any general questions please send us an email to\xa0hello@lochelectronics.com.
All the love,
Team Loch