Dear Boxx backers,
We hope this message finds you well. We've eagerly awaited several updates on our end before sharing a shipping timeline with you and we deeply appreciate your patience throughout this process.
Production
Production is going well and the team are so close to completion.\xa0 However, we must inform you of a minor delay of approximately three weeks. This delay primarily stems from two factors:
- Golden Week National Holiday in China: The factory was closed for one week due to the national holiday, which they hadn’t factored into the timeline they provided us.
- Delay in Receiving Parts: Additionally, they encountered a two week delay in receiving some crucial parts required for production.
As a result, the updated production completion date is now scheduled for theweek commencing June 10th.
Change of Address
We kindly remind you topromptly inform us of any changes to your shipping address. Without updated information, your bag will be shipped to the address provided in BackerKit. It is your responsibility to update before shipping.
Canada/ROW Shipping
We've been diligently working with our shipping agents to explore every avenue for cost efficiency, for shipments to Canada and the rest of the world. Despite numerous discussions and negotiations, we've encountered challenges in securing optimal pricing. However, our agents are committed to exhausting all possibilities, and we anticipate receiving a final option by early next week. Rest assured, we'll promptly share this information with you via email. Please keep an eye on your inbox for updates from us.
We apologise for any inconvenience caused by these minor delays but the end is FINALLY in sight and we cannot wait for you to finally have a Boxx Bag in your homes.
Best wishes
The Boxx Team
