Hi backers,\xa0
We have reached a significant milestone:all Cordless Dark Walnut units are now complete!Some are on their way to our backers, and some are awaiting delivery in our warehouse because of missing pieces or just shipping confirmation.\xa0
For the remaining SKUs, we are at 78% completion. Some units were sent to validate the shipping procedures, and the rest are waiting for feedback before moving forward with delivering the rest of the orders.
The shipping logistic
To ensure a secure shipping process and address the issues encountered during the BETA phase, we initially dispatched only 20% of the orders. This allowed us to validate and refine our shipping procedures, ensuring that every board arrives perfectly.About 800 boards are en route to backers and are expected to arrive within the next two weeks.Orders in this batch were charged two weeks ago, and tracking numbers should be expected by next week, as they will be available once the items arrive at the regional warehouses.\xa0
We anticipate another 3-5 weeks for delivery of the Indiegogo orders. Please note that it typically takes about three weeks from the time shipping is charged to receive a tracking number and another two more weeks to receive the item at your home.\xa0
The Phantom Stand
The Phantom Stand is in the process, and we expect to start fulfillment in about five weeks. This won’t affect the delivery of your bard, but we need to charge for it and its shipping fee for a single operation. In case we already charged you shipping, and you want to include the stan, please reach us by email so we can create a new order manually.\xa0
Timeline
Here is the updated timeline based on our current progress and expected delivery schedule:
- July 22 - August 4:800 boards currently in transit should arrive to backers.
- August 12 - August 25:Indiegogo orders will be processed, shipped, and expected to reach backers.
- August 25:Phantom Stand will be available and begin shipping
- September 8:All backers receive their Chessboards.
Thank you for your continued support and patience.We're thrilled to be nearing the final stages of this project and are grateful for all the feedback and support from our backers.
Best regards,\xa0
The Phantom Team